What about us? - Blind and visually impaired want greater consideration in COVID matters

Despite being happy about the technological and online platforms being used by both the Government and private sector during this COVID-19 pandemic, the Jamaica Society for the Blind (JSB) is asking 'What about us?'

While the changes have many positive benefits for the wider population currently, blind and visually impaired persons are struggling to independently access many of these online platforms.

"We are particularly concerned about challenges being faced by blind and visually impaired persons in accessing banking services and many government online platforms," says Daemion McLean, the chairman of the JSB.

For instance, the society would benefit a great deal from fully accessible ABM machines and online banking platforms as access to money is essential during this period.

Discriminatory practices

"We want them (banks) to refrain from engaging in discriminatory practices such as refusing to issue debit cards solely because the individual is blind," he said.

Reduced operating hours and the closure of some branches make matters worse.

"These are now exposing us to even more serious risks which may compromise our finances or even cause us to miss our obligations," McLean said, noting that the JSB is extremely dissatisfied that the Jamaica Bankers Association has not rectified these issues.

The JSB commended the Government for its efforts in making the 'We Care' website (set up to assist those financially hampered by COVID-19) accessible, but more inclusiveness is needed.

"We encourage them to extend this to all their online platforms. We urge the Government to lead on the accessibility front and ask that it encourages members of the private sector to ensure accessible online platforms for blind and visually impaired persons," he said.

McLean says he anticipates the day when both the Government and private sector will continue to work to achieve the Vision 2030 goal of having a truly inclusive society.

"The Jamaica Society for the Blind stands ready to play its role by partnering with all parties to realise this level playing field," he said.