InDrive driver reported for threatening female passenger after fare dispute

In response to a dispute over an additional fee for a ride in Kingston on Tuesday, the ride-sharing company InDrive is taking action against a driver who was reported to the platform for threatening a female passenger.

The passenger, whose name is being withheld, also reported the serious threats to the police.

"These drivers are getting out of hand. This time I had to report him because he messaged my phone from both [of] his numbers on the app and another number... I have all the screenshots to prove it and shared same with Indrive and the police," the woman said.

The STAR understands that the dispute stemmed from the woman canceling the ride after the driver demanded extra on the initial $500 fare.

"I scheduled the ride and when it said he arrived, I went down stairs immediately to the White Honda shuttle car. When I reach inside the car, with an attitude he said I had him waiting for 10 minutes and it ago cost me extra. I said ok, how much is the extra and he refuse to answer," the passenger said.

The STAR gathered that the driver left the starting location and within seconds of reaching a stoplight, the woman again asked about the "increase".

"I cancelled the ride and got out the car at the stoplight and then he began screaming at me telling me all sort of colourful words," the woman told The STAR.

That was not the end of it as the driver allegedly went back into the app and removed the passengers number which is against company policy.

The STAR was shown messages sent from a number associated with the driver and another telephone number to the passenger's phone.

"Go buy a car b%$@h... The group know uh now and uh picture in deh so thread light when yaa go book ride suck h@@&," two of the messages read.

Indrive has apologised to the passenger saying, "The complaint has been reported against the driver. Our team will review the details and take action as per the company's policy... we would like to extend our sincerest apologies for any inconvenience you may have experienced."

In jamaica, using a computer or other device to send a threatening or menacing message is an offense under the Cybercrimes Act.

The ride sharing platform has regularly made headlines in Jamaica for issues concerning assault and disappearance of female passengers.

- Andre Williams

We want to hear from you! Email us at star@gleanerjm.com and follow @thejamaicastar on Instagram and on X @JamaicaStar and on Facebook: @TheJamaicaStar